AMA creates tools and resources so physicians can focus on their patients and keep their practices open. Explore resources on internal business operations, clinical workflow and team culture. 

AMA provides curated resources for private practices and care teams considering behavioral health integration (BHI):

• Private Practice Checklist: Behavioral Health Integration for Adult Populations (PDF)
• Private Practice Checklist: Behavioral Health Integration for Pediatric Populations (PDF)

Learn more about AMA resources relevant to the internal business operations of a private practice.

Staffing and human resources

• AMA STEPS Forward® Toolkit: Medical Assistant Professional Development
• Embedding pharmacists into the practice
• Team-based care
• A physician guide to keeping your practice open
• Guide to Implementing a Work-From-Home Program (PDF)
• Navigating the Current Healthcare Landscape: COVID-19, Staffing Crisis, and Administrative Burden
  • Webinar slides: Navigating the Current Healthcare Landscape: COVID-19, Staffing Crisis, and Administrative Burden (PDF)

EHR/internet and IT support

• AMA STEPS Forward Toolkit: Technology & finance
• Patient access playbook
• Information blocking

Learning collaboratives

• AMA STEPS Forward Toolkit: Project ECHO® (Extension for Community Healthcare Outcomes)

Streamlining prior authorization

• AMA EdHub: Electronic Prior Authorization: A Better Way
• Prior authorization practice resources
• Electronic transaction toolkits 
• Practice management system selection toolkit
• Overpayment recovery and appeals resources

Quality improvement

• Essentials of Quality Improvement
• QI using PDSA

This collection of educational toolkits offers strategies and resources on how to successfully lead and manage change initiatives, empower a team and drive tangible results.

• Team culture
• Change initiatives
• Listen-Sort-Empower
• Cultivating leadership
• Appreciative inquiry–fostering positive culture
• Lean health care
• Change management and organizational development
• Bullying in the workplace guide
• Racial and Health Equity: Concrete STEPS for Smaller Practices

Utilizing workflows that support team-based care will boost the productivity of a practice and enhance the patient experience.

• Behavioral Health Integration (BHI) Collaborative
  • Compendium of behavioral health integration resources for physician practices
  • Behavioral health integration (BHI) Overcoming Obstacles webinar series
• Getting rid of stupid stuff 
• Overdose educational resource collection for physicians: End the Epidemic
• Private Practice Checklist: Behavioral Health Integration for Adult Populations (PDF)
• Private Practice Checklist: Behavioral Health Integration for Pediatric Populations (PDF)
• Telehealth Adoption: Telehealth quick guide

Workflow

• Behavioral health integration
• Pre-visit planning
• Pre-visit labs
• Team documentation
• Medication management