The AMA Profiles Hub offers physicians and credentialing specialists a secure means to access professional data.
AMA Profiles reflect the most current information recorded about physicians—MDs and DOs—within the AMA Physician Professional Data™ and may be used by organizations that a physician has authorized to verify their credentials for the purpose of licensing, privileging, or payer enrollment.
To make this process more seamless, the AMA is updating the platform. Find out about improvements that benefit health care organizations, licensing boards, and Federation societies.
New features
The transformation of the AMA Profiles Hub was based on feedback from our customers and focuses on enhanced usability. New features include:
Improved checkout
Instantly download profile PDFs from the order confirmation page.
Clearer naming conventions
Profile PDFs now include the clinician's name for easy identification.
“More Info” view
With this detailed activity view, users can track orders, download PDFs, and report discrepancies.
Efficient ordering
The new "Reorder from My Roster" reenvisions Profile Manager functionality from the Hub helping users order profiles in batches by selecting from a list of previously ordered clinicians.
Better visibility into monitored physicians
The new site provides a searchable tabular overview of recent changes to those physician profiles that an organization is monitoring through AMA’s Continuous Monitoring Service.* Only interested in updates specific to a certain section of a physician profile? Filter that and easily access the updated PDFs.
Accessing the site
Organizations will be automatically redirected from the current AMA Profiles Hub to the new site when the new site launches. Your organization’s account and order history will be available on the new site. Each individual user’s existing AMA Profiles Hub login credentials will work seamlessly on the new site.
An email will be sent in advance of that redirect date to those users who have completed orders on the site since 2023.
Onboarding tools
Once logged on the new site, tools will be available to help users navigate the site. These tools include:
- Site tour: Quick tips pop-up when first visiting a new section of the site.
- Education center: A dedicated section with short video walkthroughs, illustrated how-to guides, and searchable FAQs.
- Contact us: File an online support ticket for product questions or site issues.
Testimonials
Read testimonials from fellow colleagues who took part in testing the new AMA Profiles Hub site:
- “Definitely very excited. I really like the layout and the more user-friendly look and feel."
- "Reorder for roster is going to make it much easier. I think that's one of the things I like the most."
- "That is much better than the old one. Trying to find my providers in the old version was painful. And now they're all right here."
- "You got me very interested and motivated now because it looks good."
- "I like new sites and playing around new sites, and I like the way, the look, and feel of it."
*AMA’s Continuous Monitoring Service is a feature that is not available currently to licensing boards and AMA Federation Societies and will not be available on the new site.
