AMA Credentialing Solutions

Physician access of AMA Profiles

Updated | 3 Min Read

Requests to send a profile to a licensing board

Regardless of AMA membership status, physicians may request that a profile (view a sample, PDF) be sent to a medical licensing board. A $40 processing fee is applied to all requests.

Free requests for a self-inquiry profile

Regardless of AMA membership status, physicians may request a free self-inquiry profile (view a sample, PDF). Such a check of one’s profile can help physicians ensure that their data is accurately reported on a profile prior to credentialing or reappointment. A self-inquiry profile also comes in handy when locating primary-source verified data that a physician needs to include on an application for credentialing, privileging, and/or licensure.

Discrepancy reporting 

Report a discrepancy on your profile

  1. Log into your account on AMA Profiles Hub and navigate to the "Profile Manager" tab.
  2. Search for your name or ID.
  3. Click the associated "Report Issues" button located in the "Report a Discrepancy" column.
  4. Enter the information that needs to be investigated.
  5. Submit your report.

Discrepancies against a physician or PA profile must be submitted within 180 days of profile purchase.

Resolution time

The discrepancy investigation process is thorough and often requires the AMA to contact one or more primary sources to validate data. Working with the primary sources adds a layer of complexity and time to the process.

AMA will report results or delays by email within 30 business days. If the investigation results in a change to the profile, an updated profile will be made available for download within AMA Profiles Hub. You will have 30 days to access that updated profile.

Checking submission status

After submitting a discrepancy report, an email will be sent to you confirming your submission. However, you can also check the status of your submission online with these steps:

  1. Log into your account on AMA Profiles Hub and navigate to the "Discrepancies" page.
  2. Find your name, order number, or discrepancy number and click "Search."
  3. View the "Results" list to see status or click on a discrepancy number to see details of your report.

Protecting your privacy. Ensuring security.

As a privacy and security measure, AMA requires all physicians who request a self-inquiry profile to correctly answer a series of security questions based on information held within the AMA Physician Professional Data (formerly known as Masterfile). Physicians are allowed two opportunities to answer all four questions correctly before being locked out of the system. If locked out, please contact the AMA Member Service Center at 800-262-3211, Monday through Friday from 8:30 a.m. to 4:45 p.m. Central. Upon successful completion of the security process, physicians will need to read and accept the AMA Profiles Hub licensing agreement.

Where to submit your requests

Requests to send a profile to a licensing board or to access a free self-inquiry profile can be made through our online platform AMA Profiles Hub.

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