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STEPS Forward webinar series

The recently rebranded AMA's STEPS Forward™ webinar series, previously known as the AMA Emerging Topics webinar series, focuses on physician well-being, practice redesign and implementing telehealth during COVID-19.

The rebranded series joins the AMA STEPS Forward collection of practical, actionable strategies and toolkits to transform and improve your practice. Integrating with AMA STEPS Forward will make even more resources available to help support the well-being of physicians and their teams, and guide organizations in optimizing telehealth and other technology to support patient care through the COVID-19 pandemic and beyond.

This webinar series is part of the AMA STEPS Forward™ Innovation Academy; viewing these webinars may be counted towards an AMA STEPS Forward Recognition of Participation certificate. Find more information.

Please note: We are not offering continuing medical education (CME) credits for participation in these webinars at this time.

Webinar registration

Register for webinars in the AMA STEPS Forward™ webinar series.



  1. June 24, 2021, noon–1 p.m. Central: Health care technology & the human connection 

    Speaker: Adrienne Boissy, MD, chief experience officer, Cleveland Clinic 

    Webinar details 

    This webinar will explore how physicians can not only maintain empathy and human “touch” within a digital environment but benefit from this mode of care delivery to improve outcomes and access. 

  2. July 15, 2021, 11:30 a.m.–12:30 p.m. Central: Integrating organizational actions toward patient safety and clinician well-being

    Speakers: Michael R Privitera, MD, MS professor of psychiatry, University of Rochester Medical Center, and medical director, Medical Faculty and Clinician Wellness Program; Kate MacNamee, MS, director of design research, Ximedica

    Webinar details

    1. Learn about a framework of patient safety that builds on traditional models while paying mind to rapid technological advancements and the human factors that affect the well-being of both patients and health care professionals.
  3. July 20, 2021, 11 a.m.–noon Central: Promising practices to support physician well-being during COVID-19: A case study from Evergreen-Health

    1. Speakers: Betsy Hail, executive director of primary care, Evergreen-Health; Pratima Sharma, MD, executive medical director of primary care, Evergreen-Health
    2. Webinar details

    3. Leaders of Evergreen-Health will share the proactive strategies they enacted to ensure the well-being of their workforce throughout the COVID-19 pandemic.
  4. August 10, 2021, noon–1 p.m. Central: Implementing innovative solutions with an equity lens

    Speakers: Urmimala Sarkar, MD, co-founder, UCSF S.O.L.V.E. Health Tech; Courtney Lyles, PhD, co-founder, UCSF S.O.L.V.E. Health Tech

    Webinar details

    This webinar will outline best practices for implementing new health care technologies in an equitable, inclusive way focusing on both the impact to marginalized and minoritized patients and the clinicians and systems that care for them.

Learn more about the AMA’s work in practice transformation that aims to create the conditions where joy, purpose and meaning are possible for physicians and other health professionals.


Table of Contents

  1. About the series
  2. Events
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