Updated May 3, 2020
The use of telehealth continues to be critical to the management of the COVID-19 pandemic and ensures uninterrupted care for patients, including those with chronic conditions.
While telemedicine has historically referred to as remote clinical services, telehealth can refer to a broader array of services using both synchronous and asynchronous technologies, including:
- Real-time, audio-video communication.
- Store-and-forward technologies.
- Online digital visits and/or brief check-in services, including verbal/audio-only check-ins.
- Interprofessional internet consultations.
- Remote patient-monitoring.
A detailed definition of telehealth and remote patient monitoring can be found in the "Telehealth resource center: Definitions."
The AMA Digital Health Implementation Playbook series offers comprehensive step-by-step guides to implementing digital health solutions, specifically telemedicine, in practice based on insights from across the medical community. Each Playbook offers key steps, best practices and resources to support an efficient and clear path to implementation and scale.
Our newest Playbook in the series focuses on the implementation of telehealth (PDF), defined as real-time, audio-visual visits between a clinician and patient. We have also created this quick guide for key implementation tips and the latest updates on telemedicine expansion amid COVID-19.
If you are looking for more comprehensive implementation guidance for remote patient monitoring, check out our first Playbook in the series.
Additional resources for implementing telemedicine include:
- AMA STEPS Forward Module on Telemedicine
- Through our recent interactive virtual discussion on the AMA Physician Innovation Network, physicians had direct access to experts gathered to answer questions, share best practices and help arm the front lines with knowledge to act quickly and effectively in providing virtual care and preventing the spread of COVID-19. While this discussion is no longer active, you can still view the transcript (PDF).
- Telemedicine during the COVID-19 public health emergency FAQs (PDF)