Work life at the AMA: Employee spotlight

Updated | 3 Min Read

Get to know the interesting and diverse individuals whose dedication, commitment, hard work and energy keep the AMA running. Read about their experiences, get a sense of our culture and get a glimpse of your potential future colleagues, the diverse individuals that make up our AMA.

April 2026 feature

Paul Wells—Senior Manager, Membership Marketing, MMX

Q: How would you describe your role at the AMA? What is a “Day in the Life”?

Paul Wells

A: I focus on membership engagement—designing and delivering programs and experiences that create value for medical students, residents, and physicians, with the goal of keeping our current members engaged and thoughtfully growing new membership opportunities. That includes everything from conferences and events (AMA Research Challenge, AMA Career Resources, AMA Medical Student Advocacy Conference) to broader efforts around how we engage and communicate value. My role sits at the intersection of strategy, marketing, and operations, so I’m often thinking about the overall member experience, how we communicate value, and the details that bring everything to life.

There’s no real “typical” day, which is part of what I enjoy. Some days I’m working through strategy and messaging, and others I’m collaborating with teams and partners to create experiences that are thoughtful, engaging, and impactful.

Q: Tell us about the team you work with at the AMA.

A: I’m really fortunate to work with a strong, collaborative team within MMX Member Programs. Everyone brings a different perspective and skill set, and there’s a shared commitment to doing high-quality work, supporting one another, and creating exceptional experiences for our members.

I also work closely with other teams across the organization, and that collaboration is a big part of what makes the work successful. I’ve been able to work alongside individuals who bring a lot of perspective, subject matter expertise, and institutional knowledge, which adds real depth to the work. It’s a group of people who are thoughtful, engaged and genuinely invested in what we’re doing.

Q: What qualities do you think make up an effective leader?

A: I think effective leaders are clear, consistent, and intentional in how they show up. They create an environment where people feel supported and able to do their best work. I’ve been fortunate to work alongside leaders who are open to different perspectives, willing to try new things, and who lead by example. They’re also very willing to step in and support the work when it matters, which makes a big difference.

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