Work life at the AMA: Employee spotlight

Updated | 2 Min Read

Get to know the interesting and diverse individuals whose dedication, commitment, hard work and energy keep the AMA running. Read about their experiences, get a sense of our culture and get a glimpse of your potential future colleagues, the diverse individuals that make up our AMA.

February 2026 feature

Faith Washington—Senior Market Research Assistant, Research and Analytics

Q: How would you describe your role at the AMA? What is a “Day in the Life”?

Faith Washington

A: I act as an internal researcher and consultant, focused on helping BUs create and improve strategic plans using qualitative data and facilitated activities.

Q: What qualities do you think make up an effective leader?

A: I believe the most essential qualities for an effective leader are those I regularly see in my colleagues, including compassion, humility, a high-level perspective, and the ability to both identify others' strengths and motivate them to achieve their best work.  

Q: What's one thing people don't know about you that they would be surprised to find out?

A: In 2023, I traveled to Mongolia to support my friend as she participated in the Mongol Derby! I slept outside in the Mongolian Steppe for three days, waiting for her at the finish line.  

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