Get to know the interesting and diverse individuals whose dedication, commitment, hard work and energy keep the AMA running. Read about their experiences, get a sense of our culture and get a glimpse of your potential future colleagues, the diverse individuals that make up our AMA.
January 2026 feature
Lori Ramos—Senior Manager, Conference Services–Travel & Meeting Services Office
Q: What is something at the AMA that helps you to Thrive?
A: For me, it’s all about the people. I genuinely love coming to work each day and engaging with the incredible individuals we have here at the AMA. After more than two decades in the hospitality industry, I’ve found that what energizes me most is the collaboration—the chance to work closely with passionate professionals and subject matter experts who bring events to life. Planning meetings and events isn’t just about logistics; it’s about creating experiences. And it’s the people behind those experiences who make it all worthwhile.
Q: What’s the most exciting project you’ve worked on at the AMA?
A: Our annual Inaugural Dinner Dance is hands-down my favorite event each year. What makes it so special is that each incoming AMA President gets to add their personal touch to the evening, making every celebration unique. I love the opportunity to collaborate with them during the planning process, get to know them on a deeper level, and help bring their vision to life. It’s such a joy to see how each president’s personality shines through—from the smallest details to the overall experience. Watching it all come together and knowing I had a part in creating a memorable, meaningful night makes it incredibly rewarding.
Q: What qualities do you think make up an effective leader?
A: For me, effective leadership starts with loyalty, kindness and being a strong, supportive presence for your team. I pride myself on showing up consistently and being someone my team can rely on—whether that means offering guidance, listening with empathy, or helping to remove obstacles in their way. Clear communication is also key. Being able to articulate goals, give feedback, and provide transparency across the board builds trust and keeps everyone aligned. And in an industry that’s always evolving, I believe a great leader needs to remain flexible and open to change—ready to adapt, learn and grow alongside their team.
