FAQs: CPT® PLA transition to CPT Smart App

Updated | 3 Min Read

Note: As of Feb. 11, 2026, the PLA Platform is no longer accessible. All CPT PLA code change applications and related processes must now be completed through the CPT Smart App.

For technical assistance or questions about the code change application process, contact [email protected].

For CPT Smart App login issues, such as resetting usernames or passwords, call the AMA Unified Service Center at 800-262-3211 (Monday–Friday, 8:30 a.m.–4:45 p.m. Central) or email [email protected].

CPT® Smart App

Submit an online application with the CPT® Smart App.

General questions

Why did the AMA transition the PLA code change application process to the CPT® Smart App?

The American Medical Association (AMA) moved the PLA code change application to the CPT Smart App to streamline the application process, improve efficiency, consistency, and provide better support and transparency for all applicants. Core PLA code change application requirements remain the same, as well as the PLA code change application review process, and your AMA single sign-on login credentials.

What is the CPT Smart App?

The CPT Smart App platform is an online platform for submitting and managing CPT code change applications. It replaces the previous paper-based process with digital tools and resources, providing easy access to CPT data and streamlining application management.

Currently, electronic submissions using the CPT Smart App are required for:

  • Category I/III
  • Category I “Short Form”
  • Pathology/Laboratory (including MoPath/GSP/MAAA
  • PLA code change application

For Category II code changes, the paper application will continue to be the required submission format, until further notice.

What changed on Dec. 11, 2025?

  • The PLA Platform will no longer accept new PLA code change application submissions. Applicants must submit any new PLA code change applications via the CPT Smart App from that date forward.
  • Any previously drafted or already submitted applications will remain accessible for reference or download until Feb. 10, 2026.
  • Applications submitted for the current PLA review cycle (via the PLA Platform) will not be affected and can be reviewed (or withdrawn, if necessary).

What changed on Feb. 11, 2026?

  • Any traffic to the PLA Platform will be redirected to CPT Smart App, and the PLA Platform will no longer be accessible.
  • Any previously drafted or already submitted applications in the PLA Platform will no longer be accessible.
  • The AMA will retain all PLA code change applications that have been reviewed by the CPT Editorial Panel in previous cycles (accepted, rejected, postponed), and PLA code change applications created in the PLA Platform in 2025 (including drafts or submissions).

Where will I find updates and communications?

Updates and communications will be provided, when available, through:

CPT® is a registered trademark of the American Medical Association.

FEATURED STORIES

Judge's gavel in movement with a virtual text

Don’t open door to more frivolous medical liability lawsuits

| 5 Min Read
Client at a spa appointment

36 states lack regulatory oversight of med spas

| 6 Min Read
Physician points at tablet

After the survey: Turning physician well-being results into change

| 15 Min Read
General practitioner examining patient and hand

What doctors wish patients knew about rheumatoid arthritis

| 11 Min Read