AMA STEPS Forward®

Pearl of the week: What you don’t know can derail the visit

Avoid being caught off guard

| 1 Min Read
STEPS Forward Pearl of the Week

Just as the visit wraps up, a patient suddenly mentions an unexpected concern, and everything runs over. The Pre-Visit Planning toolkit helps your team build a process to surface priority topics early, close care gaps before the appointment begins, and allow for proactive scheduling of future follow-ups. The result: smoother visits and fewer surprises.

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