Physicians who create an environment where all patients feel welcome can better meet their patients' often complex health care needs. Find recommended standards of practice with lesbian, gay, bisexual or transgender patients and additional resources to assist making your practice LGBTQ-friendly.
Provide a Welcoming Environment
- Provide visual clues for LGBTQ patients that your practice is a safe place.
Simple ways to create an inclusive office environment include:
- Display brochures and educational materials about LGBTQ health concerns.
- Visibly post a nondiscrimination statement.
- Display posters from nonprofit LGBTQ or HIV/AIDS organizations.
Consult the Guidelines of Care for Lesbian, Gay, Bisexual and Transgender (LGBT) Patients (PDF), created by the Gay and Lesbian Medical Association, for advice on communicating with LGBTQ patients, guidelines for forms and patient-provider discussions and more.
- Customize your patient intake forms.
Examine the comprehensive Sample New Patient Intake Form that The Fenway Institute recommends for use with LGBTQ patients and see how it compares to what your practice currently uses.
- Get advice on other ways to make your practice LGBTQ-friendly.
Listen to the Journal of Medical Practice Management podcast “Expanding into the Gay and Lesbian Market: What Savvy Medical Practices Know,” an informative, half-hour-long discussion with Ellen Kahn, director of the Human Rights Campaign Foundation's Family Project. Learn concrete steps you can take right away.