Errors happen. What to do when there's no one to whom to say "I'm sorry.”
The absence of a surrogate does not obviate a physician’s responsibility to address mistakes. Know these three key steps.
Caring for “unrepresented” patients: 5 things to keep in mind
Seemingly unrepresented patients might, in fact, have surrogates. This and other important precautions.
Inside Mayo Clinic's 5-step process for handling biased patients
Patients with hateful attitudes can pose a problem. Now physicians and other health professionals at Mayo have a place to turn for help.
Patient Support & Advocacy
AMA keeps up fight to protect physicians’ freedom of speech
The AMA continues its court battle against a federal rule that threatens the doctor-patient relationship and the viability of the Title X family planning program.
Code of Medical Ethics: Patient-physician relationships
Doctor-patient relationships are strengthened by the practice of medical ethics, which can help you create better communication and health care decisions.
Responding to patients’ bias: Know where to draw the line
There are limits to what physicians should be expected to tolerate when patients’ preferences express unjust bias. This is what physicians should know.
Using Wikipedia for medical research? What to watch for
Health information on the internet should be guided by the same ethical principles that apply to clinical practice. Physicians are key backstops.