Updated Aug. 10, 2021

The use of telehealth continues to be critical to the management of the COVID-19 pandemic and ensures uninterrupted care for patients, including those with chronic conditions.

While telemedicine has historically referred to as remote clinical services, telehealth can refer to a broader array of services using both synchronous and asynchronous technologies, including:

  • Real-time, audio-video communication.
  • Store-and-forward technologies.
  • Online digital visits and/or brief check-in services, including verbal/audio-only check-ins.
  • Interprofessional internet consultations. 
  • Remote patient-monitoring. 

A detailed definition of telehealth and remote patient monitoring can be found in the "Telehealth resource center: Definitions."

The AMA Digital Health Implementation Playbook series offers comprehensive step-by-step guides to implementing digital health solutions, specifically telemedicine, in practice based on insights from across the medical community. Each Playbook offers key steps, best practices and resources to support an efficient and clear path to implementation and scale.

Our newest Playbook in the series focuses on the implementation of telehealth (PDF), defined as real-time, audio-visual visits between a clinician and patient. We have also created this quick guide for key implementation tips and the latest updates on telemedicine expansion amid COVID-19.

Telehealth Implementation Playbook

Clinical integration of digital tools is lacking. We want to change that.

If you are looking for more comprehensive implementation guidance for remote patient monitoring, check out our first Playbook in the series.

Additional resources for implementing telemedicine include: 

Explore Series
AMA COVID-19 Guides
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