The use of telehealth continues to be critical to the management of the COVID-19 pandemic and ensures uninterrupted care for patients, including those with chronic conditions.

While telemedicine has historically referred to as remote clinical services, telehealth can refer to a broader array of services using both synchronous and asynchronous technologies, including:

  • Real-time, audio-video visits.
  • Store-and-forward technologies.
  • Online digital visits and/or brief check-in services, including verbal/audio-only check-ins.
  • Inter-professional internet consultations.
  • Remote patient-monitoring.

A detailed definition of telehealth and remote patient monitoring are in the AMA's telehealth resource center

AMA Future of Health Immersion Program

Interested in optimizing and sustaining telehealth in practice? Check out the AMA’s Future of Health Immersion Program.

The AMA Digital Health Implementation Playbook series offers comprehensive step-by-step guides to implementing digital health solutions, specifically telemedicine, in practice based on insights from across the medical community. Each Playbook offers key steps, best practices and resources to support an efficient and clear path to implementation and scale.

Our newest Playbook in the series focuses on the implementation of telehealth (PDF), defined as real-time, audio-visual visits between a clinician and patient. We have also created this quick guide for key implementation tips and the latest updates on telemedicine expansion amid COVID-19.

If you are looking for more comprehensive implementation guidance for remote patient monitoring, check out the first Playbook in the series.

Telehealth Implementation Playbook

Clinical integration of digital tools is lacking. We want to change that.

The AMA, in collaboration with Manatt Health, developed a "Return on Health" framework to show the value of telehealth programs can increase the overall health and generate positive impact for patients, clinicians, payors and society. Read more about how various health systems implemented telehealth programs to improve patient care.

Share your story

Share how telehealth generates value at your practice to ensure coverage and payment remains in place.

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