A stethoscope sits on the counter in a doctor's office.

On Jan. 1, 2021, the Evaluation and Management (E/M) Office Visit code changes went into effect. Incorporating these groundbreaking revisions into physician workflows, software, health plans and elsewhere is vital to realizing the benefits of this burden reduction initiative.

The AMA and Nordic have collaborated to author three white papers focused on the E/M changes, including topics on physician documentation, EHR workflow and operational considerations as well as how successful organizations are moving forward. The first two white papers on physician documentation and EHR workflow and operational considerations are available. The third white paper will be available May 2021.

The updated E/M codes offer the opportunity to revisit documentation best practices, improve documentation templates and tools, create documentation etiquette guides and to educate physicians.

2021 E/M Updates: What Will Happen to the Physician Note

Learn more about the E/M changes for the ambulatory physician note.

The AMA/Nordic's "2021 E/M Updates: What Will Happen to the Physician Note" takes a look at the impacts, risks and opportunities to health care organizations as well as reimagining the ambulatory physician note.

Key highlights on the physician note

  • How did we get here?
  • Easing E/M documentation requirements
  • Changes to E/M guidelines
  • What this means for health care organizations
  • What belongs in the physician note?
  • Reimagining the ambulatory progress note
  • Six ways to evolve the clinic note

The updated outpatient documentation guidelines impact EHR workflows and necessitate operational changes to take advantage of the new E/M rules.

2021 E/M Updates: EHR Workflow and Operational Considerations

Learn more about the EHR workflow changes in the E/M guidelines.

The AMA/Nordic's "2021 E/M Updates: EHR Workflow and Operational Considerations" takes a look at the outpatient clinic visit workflow and operations from beginning to end in relationship to E/M changes.

Key highlights on EHR workflow

  • How did we end up here?
  • Changes to E/M guidelines
  • Considerations before the clinic visit
  • Considerations during the clinic visit
  • Consideration after the clinic visit
  • Physician coaching around workflow, documentation and billing
  • Tools and resources
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