AMA STEPS Forward®

Practice innovation strategies: Patient-centered care


Effectively communicating with your patients is imperative to increasing patient satisfaction and health outcomes.

This collection of AMA STEPS Forward® Practice Innovation Strategies offers proven approaches on how to improve communications with patients, uncover risk factors that may be contributing to poor health, collaborate with your colleagues in other specialties and enhance transitions of care.

Actionable, practical toolkits provide customizable resources to enhance patient communication and patient-centered care.

Find best practices for sharing clinical notes with patients, explore practices that foster physician presence and connection with patients and more.

Addressing Social Determinants of Health (SDOH) with Rush University Medical Center

Public health is often determined by factors outside the hospital. 

Listen to how the clinical team at Rush defined a plan to address SDOH, understood the health needs of the patient and connected patients to community resources.



Innovation Academy

AMA STEPS Forward® Innovation Academy provides practice resources such as webinars, mentoring, learning collaboratives, boot camps, and more.

Find the latest research that applies to enhanced patient care and a patient centered approach.