Pearl of the Week: Medical assistant (MA) development program

Creating a medical assistant (MA) professional development program in your practice will empower MAs to contribute more meaningfully to the practice team and promote life-long learning for the medical assistants. When developing a program, be sure to solicit input about training needs from the MAs and other members of the care team. Commit to providing monthly sessions for a year, with each session running 45 minutes to an hour.

Learn more

• Toolkits:
  • Medical Assistant Professional Development
  • Medical Assistant Recruitment and Retention
• Podcast: Training Medical Assistants as “Encounter Specialists”