On Feb. 2, 2021, the AMA held a webinar in the AMA STEPS Forward™ series: "A review of telehealth trends: Informing the future of virtual care presentation."
The AMA engaged in several research efforts over the last 8 months aimed at understanding the experiences physicians and patients have had using telehealth during COVID-19. Experts discuss findings and identify opportunities to optimize telehealth and virtual care for enhanced impact now and into the future.
View or download the presentation slides (PDF).
Stacy Lloyd, MPH, director of digital health & operations, American Medical Association
Ms. Lloyd is the director of digital health & operations at the American Medical Association. In this role, she helps lead operations and management for various initiatives focused on ensuring new health care innovations, including digital health solutions, meet the needs of physicians and patients. Prior to joining the AMA, Stacy held various roles in finance and practice operations at leading healthcare provider organizations including Northwestern Medicine and the University of Pittsburgh Medical Center.
Ms. Lloyd graduated with a bachelor of business administration with concentrations in finance and economics from Duquesne University. She earned her master of public health in health policy and administration from the University of Illinois at Chicago School of Public Health. She is also a board-certified patient advocate and serves as vice-chair of the board for the VHL Alliance, a non-profit focused on awareness, education, and research for Von Hippel Lindau disease.
Table of Contents
Essential Tools & Resources
Practice Transformation Resources
STOP This, START That Checklist
Creating a Strong Team Culture
Debunking Regulatory Myths