Pearl of the Week: More talking, less EHR messaging

Encourage team members to talk with each other.

STEPS Forward Pearl of the Week

Your organization can reduce the volume of EHR messages by thoughtfully choosing where team members sit. Consider co-locating team members such as triage nurses, rooming team members, and schedulers to help colleagues confer on issues as they arise.

Physical co-location is a principle of team-based care that emphasizes verbal communication within the team, reducing the amount of electronic communication that clutters the inbox.

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