Pearl of the Week: Your CWO is not the complaint department

Allow the CWO to focus on their core responsibilities

| 1 Min Read
STEPS Forward Pearl of the Week

When a new chief wellness officer (CWO) is named, some physicians feel it’s time to share all their dissatisfaction, frustrations and ideas. It isn’t productive to air complaints about the high cost of living or the lack of parking or on-site child care. 

Allow the CWO space to focus on their scope and responsibility, such as reducing EHR burden, boosting collegiality between teams, creating a peer support program and building leadership skills that foster wellness. 

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