Pearl of the Week: Trusting the telehealth team

Empower team members and leverage their skills

| 1 Min Read
STEPS Forward Pearl of the Week

Building a successful team-based telehealth program means relying on the skills of IT partners, nurse practitioners, medical assistants, and other members of the clinical and administrative teams.

Use a LISTEN-SORT-EMPOWER model to engage care teams with daily improvements and problem-solving, demonstrating that leaders have confidence in the team’s abilities.

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