Confused woman listens to counselor
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5 Min Read

“Medspeak” can shut down effective communication with patients

Physician efforts to deliver the right care at the right time can be foiled by using the wrong words. Get expert advice to improve communication.

AMA STEPS Forward®
Aug 13 - Sep 10, 2024 ·
1 Min Read

Private Practice Simple Solutions: Patient and Community Engagement

This eight-week learning collaborative focuses on patient engagement platforms and digital workflows for communication.

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Events
AMA STEPS Forward® Innovation Academy Webinar Series
Aug 20, 2024 ·
1 Min Read

The Human Factor in Solving Problems

Learn how human-centered design principles can optimize technological solutions for care teams and patients.

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Events
AMA STEPS Forward® Innovation Academy Webinar Series
Physician and smartphone with prescription and health care icons
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5 Min Read

Yes, doctors can show empathy in texts to patients. Here’s how.

Even with asynchronous messaging, it’s possible to forge a connection, says Sutter Health’s Matthew Sakumoto, MD. One key: Personalize your message.

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Digital
Health System Spotlight
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1 Min Read

Pearl of the Week: Extend prescription renewal periods

Find resources on annual synchronized prescription renewal and easing renewal stress for patients and care teams.

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AMA STEPS Forward®
AMA STEPS Forward® Pearl of the Week
Health care worker applies adhesive bandage to patient after receiving a vaccine
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5 Min Read

To raise HPV vaccination rates, doctors must gain families’ trust

Direct-communication campaigns by Doug Eisert, MD, a pediatrician at Confluence Health, and colleagues boosted HPV vaccinations by 31% in rural Washington.

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Prevention & Wellness
Health System Spotlight
Senior patient in a telehealth appointment
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3 Min Read

Does a doctor’s telemedicine video background matter to patients?

Physicians’ training and communication skills are important to patients. New research explores patient views on their doctors’ Zoom backgrounds.

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Digital
Fighting for Physicians
Smiling parent and young child at a doctor's appointment
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7 Min Read

Bringing value-based care to the youngest patients

Jeffrey Bernstein, MD, a pediatrician with Privia Health, is applying lessons learned from adult health to enhance preventive care in pediatrics.

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Payment & Delivery Models
Health System Spotlight
Overlapping speech balloons
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5 Min Read

Do’s and don’ts for effective patient-physician communication

Poor communication can exacerbate patient mistrust and nonadherence. Expert advice published in JAMA lists examples of what to say—and what to avoid.

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Prevention & Wellness
Succeeding in Medical School