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Public health: The challenges and opportunities physicians face with Frederick Chen, MD, MPH
Health care professional with a stethoscope in their pocket

6 simple ways to master patient communication

| 4 Min Read
Graphic of a document and tools

Practice innovation strategies: Patient-centered care
Routine Screening Toolkit

HIV, STIs, Viral Hepatitis and LTBI Routine Screening Toolkit
Clear Search
Vector image of physician and patient with computer records.
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5 Min Read

To improve patient outcomes, try transparency with visit notes

Easy access to visit notes can improve patient-physician relationships, but practices struggle with finding ways to increase transparency.

AMA STEPS Forward®
Emily Aaronson, MD
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5 Min Read

Better communication with patients linked to less burnout

Taking time to hear patients out can improve care, patient experience and physician satisfaction.  

Physician Health
Deanna Attai, MD
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6 Min Read

Web-savvy patients shape physicians’ digital do’s and don’ts

With patients Googling and Yelping their physicians, doctors need to remain social, be present online and manage their online reputations.

Publications & Newsletters
Mike Reidy
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3 Min Read

In texts with patients, keep things clear, concise, emotion-free

Risk managers suggest limiting electronic exchanges with patients to straightforward messages free of sarcasm or potentially confusing abbreviations.

Annual Meeting
Physician looks at Novant on his computer screen
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4 Min Read

Health system offers access to physicians—without an office visit

One health system takes its patient portal to the next level, “seeing” patients electronically for less complex complaints such as red eye or cough.

Digital
Physician listening with empathy for patient.
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5 Min Read

When acrimony arises with patients, listen with empathy

Be present and listen for underlying needs to improve care. How an internist used empathetic-listening skills to defuse a tense situation.

AMA STEPS Forward®
Physician shows a patient an x-ray on a digital tablet.
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5 Min Read

Seattle health system peeks behind requests for unneeded care

Talking treatment pros and cons with patients can cut inappropriate testing and treatment orders. Five steps to move toward wiser choices.

AMA STEPS Forward®
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2 Min Read

Florida ‘gun gag’ law provisions struck down by appeals court

A federal appeals court rules that a state law restricting physicians’ ability to consult with patients about firearm safety infringes on free speech rights.

Judicial Advocacy
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4 Min Read

Feb. 23, 2017: Judicial Advocacy Update

Learn about the AMA's stance on the Florida 'gun gag law' and patient-safety info subject to litigation discovery.

Advocacy Update