AMA STEPS Forward®

Pearl of the week: Identify patient priorities up front

Clarify visit goals from the start

| 1 Min Read
STEPS Forward Pearl of the Week

Some patients come to their appointments with multiple issues on their minds, and the most important one may not surface until the end of their appointment time. A nurse or medical assistant can help avoid this problem during rooming by clarifying the patient’s objectives for the visit and identifying their priority issues.

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