AMA STEPS Forward®

Pearl of the Week: Helping MAs feel empowered

Retain talented team members at your organization

| 1 Min Read
STEPS Forward Pearl of the Week

What makes talented team members want to stay at an organization? High-functioning practices focus on empowerment and continuous professional development, fostering retention and maintaining high performance. Do not underestimate the importance of including medical assistants (MAs) as integral members of the team. Build empowerment and job satisfaction with MAs and other team members by offering constructive, thoughtful feedback. 

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