BUSINESSAnthem tests high-tech pen for use in online claims submissionPractices are writing claims information with an electronic stylus in an effort that the insurer says should result in speedier reimbursements.By Robert Kazel, amednews staff. Aug. 23/30, 2004. A pen that looks like a plump cigar, scans insurance forms like a digital camera and transmits claims information from medical practices to payers over the Web could get doctors their reimbursements faster if a pilot program by Anthem Inc. proves successful. The Indianapolis-based insurer planned by the end of July to have distributed the electronic styluses to 20 physician offices in Indiana, Kentucky and Ohio. For the initial experiment, Anthem selected solo physicians who were submitting paper claims by mail, providing them with the free digital pen technology and laptop computers to send the claims via the Internet. The device, manufactured by Fremont, Calif.-based Logitech, is used like a normal pen but employs an optical sensor to capture whatever is written in ink. It has a rechargeable battery, can store up to 40 pages of text on an internal chip and when idle is kept in a cradle that serves as an interface between it and a personal computer. Claims form data can be transmitted to Anthem at the end of each day or whenever the pen is left in its holder. In addition to cutting down on the time it takes to file a claim, the system can reduce paperwork for doctors' staffs and save practices the cost of postage, said Jane Niederberger, chief information officer of Anthem and general manager of the company's Midwest division. [...]Full text of American Medical News content is available to AMA members and paid subscribers.
Copyright 2004 American Medical Association. All rights reserved.
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