Wednesday, July 31, 2013
CMS seeking to improve service from contractors
A new tool from the Centers for Medicare & Medicaid Services (CMS) will allow physicians to register their satisfaction levels with Medicare claims administration.
The new Medicare Satisfaction Indicator will help the agency and the Medicare Administrative Contractors measure physician satisfaction and improve the level of service they are given. CMS will randomly select a sample of physicians to provide feedback each year. Participants will come from a pool of physicians who have indicated their interest in providing feedback.
Complete a brief online form to sign up as a potential participant.
Claim denials? AMA tool can help you fight for due pay
A newly updated online tool from the AMA can help physicians secure accurate payment from health insurers when their claims have been inappropriately denied.
The AMA's Claims Workflow Assistant lets physicians quickly look up the reasons insurers report for denying claims on electronic remittance advice. The tool then offers steps physicians can take to efficiently address those claim denials and $0 payments.
For AMA members, the tool provides template appeal letters they can easily modify and use to appeal their claims. If you're not an AMA member, join today to take advantage of this resource.