AMA Wire

Wednesday, Aug. 15, 2012

This Week's News

NQF draws from AMA toolkit to endorse new quality measures

NQF draws from AMA toolkit to endorse new quality measures

The National Quality Forum (NQF) has endorsed 12 new quality measures pertaining to disparities and cultural competency, seven of which came from an AMA resource designed to help hospitals and large group practices meet the needs of a diverse patient population.

The resource, the Communication Climate Assessment Toolkit, is an assessment toolkit that can be used to evaluate organizational performance in communication. Assessment results provide a reliable means of tracking performance over time and guiding decisions about tailoring quality improvement interventions.

New NQF quality measures from the AMA’s toolkit focus on health literacy, language services, workforce development and cross-cultural communication, among others.

“We created this tool to help organizations evaluate and improve their communication with a diverse patient population, and we are proud that measures included in this toolkit have received NQF endorsement,” AMA President Jeremy A. Lazarus, MD, said in a news release.

NQF-endorsed measures go through an in-depth, rigorous process in which national experts determine that the measure meets certain criteria, including scientific acceptability, reliability and usability, among other criteria.

Visit the NQF website to view the list of new quality measures.