Satisfaction with hospitals up slightly
Quick View. July 9, 2007.
| Where patients are most satisfied |
|---|
| Rank |
Metropolitan area |
| 1 |
Oklahoma City |
| 2 |
Milwaukee |
| 3 |
New Orleans |
| 4 |
Indianapolis |
| 5 |
Columbus, Ohio |
| 6 |
Sacramento, Calif. |
| 7 |
Kansas City, Mo./Kan. |
| 8 |
Nashville, Tenn. |
| 9 |
Miami |
| 10 |
Boston |
|
| What they're satisfied with |
|---|
|
Positive comments |
Negative commetns |
| Physicians |
66% |
17% |
| Nurses |
65% |
17% |
| Room |
25% |
57% |
Patient satisfaction in hospitals has seen a modest increase.
A recent survey shows a rise from 83.0% satisfaction in January 2002 to 84.2% in October 2006.
The survey also found patients are far more critical of their surroundings than of their care.
Source: "2007 Hospital Pulse Report: Perspectives on American Health Care," Press Ganey report
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Copyright 2007 American Medical Association. All rights reserved.
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