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U.S. health care satisfaction paradox

Quick View. Nov. 13, 2006.

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Although a majority of Americans are dissatisfied with the quality and cost of health care, they are overwhelmingly satisfied with their own care.


Satisfied Dissatisfied Don't know
Total cost of health care in America 18% 80% 2%
Personal health care costs 57% 40% 3%
Quality of health care in America 44% 54% 2%
Quality of health care personally received 89% 10% 1%
Quality of communication with personal doctor 87% 12% 1%
Ability to get medical care 83% 13% 4%
Ability to get a doctor's appointment 82% 17% 1%
Ability to see top-quality specialists 79% 17% 4%
Ability to get the latest treatments 78% 17% 5%

Source: ABC News/Kaiser Family Foundation/USA Today "Health Care in America Survey" of 1,200 adults, September

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