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Patients say online service options are limited

Quick View. Oct. 9, 2006.

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A majority of Americans would like to communicate electronically with their physicians, but most report that the option isn't available.

According to a Wall Street Journal Online/Harris Interactive Health-Care Poll, 74% of the 2,624 adult respondents said they would like to be able to e-mail their physicians, but 73% said that the service was not available to them. The poll, which was conducted between Sept. 5-7 and released Sept. 22, has a margin of error of 3%.

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