BUSINESSNational Committee for Quality Assurance unveils connectivity standards for health plansThe quality standards are in four areas covering insurers' use of technology to better serve their members.By Tyler Chin, amednews staff. Sept. 6, 2004. The National Committee for Quality Assurance has drafted standards to measure the level of electronic connectivity between health plans and their members. The proposed standards, which were released for public comment in August, will assess how insurers use technology tools to deliver information and services to their members in four areas, said Margaret E. O'Kane, president of NCQA, a Washington, D.C., nonprofit organization that accredits health plans. Those areas are:
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