.qvtable TD { text-align: right; } .qvtd1 { color: darkblue; /* darkblue */ background: #d1eeee; /* #d1eeee */ } .qvtd2 { color: darkblue; /* darkblue */ background: #add8e6; /* #add8e6 */ } .qvtd3 { color: brown; font-size: 140%; font-weight: bold; }
Advertisement
Latest print edition American Medical News
 
BUSINESS

Online interactive functionality growing among insurers

Quick View. March 15, 2004.



2002 2003
Formulary data 87% 94%
Medical/administration policies 67% 70%
Clinical guidelines 58% 67%
Claim status 69% 66%
Eligibility verification 64% 66%
Claims submission 44% 57%
Check referral authorization status 56% 50%
Request registration/credentialing application 24% 39%
Referral authorization submission 27% 36%
Complete registration/credentialing application 6% 13%
Online chat with customer service representative 3% 3%

A survey of 98 publicly available payer Web sites found that interactive services are increasingly being offered to clinicians.


Source: Cap Gemini Ernst & Young

Back to top.


Copyright 2004 American Medical Association. All rights reserved.