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Business ethics: Yes, they exist

Corporate scandals notwithstanding, there is a body of study devoted to letting business people know what to do in sticky situations. Here is advice about how to handle some common scenarios.

By Robert Kazel, AMNews staff. Jan. 26, 2004.


Ethics certainly isn't an unfamiliar word to doctors, but it tends to come up more in the clinical sense than the business sense.

Business programs oriented toward doctors are offering business ethics courses in hopes of helping medical professionals solve problems the Hippocratic Oath doesn't cover. These tend to be the day-to-day situations that any business owner or manager would encounter and include possibilities that are less obvious than, say, don't play with the accounting numbers to make your bottom line look better than it really is.

One article isn't going to cover every situation, but we sought some expert advice on the sort of questions physicians bring up in business ethics classes.

Lee Hendrick, professor of business ethics at the University of Tennessee's Physician Executive MBA program in Knoxville, provided five scenarios.

Weighing in on how to handle them are Robert P. Lawry, a law professor and director of the Center of Professional Ethics at Case Western Reserve University, Cleveland, and Richard Coughlan, a professor of management specializing in business ethics, at the University of Richmond's Robins School of Business in Richmond, Va.

Their answers are excerpted from e-mail interviews with AMNews.

An employee of your practice is doing a superior job and deserves a pay raise. Your practice has a merit-based pay system. But the employee is already at the top of his or her pay scale. How can the employee be rewarded?

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Copyright 2004 American Medical Association. All rights reserved.