Heal the Claims Process™ Campaign: How Employers Can Participate
Employers play an important part in the health care claims process through employee enrollment, relationships with payers or third-party plan administrators, and education of employees. Employers can do their part to heal the claims process if they:
- Transmit real-time employee health plan enrollment and disenrollment information to the health plan administrator.
- Provide clear, descriptive and understandable benefit plan summaries for employees.
- Consider enhancing employee education with resources, such as an online employee benefit plan calculator.
- If appropriate, offer incentives to their payers or third-party plan administrators to pay accurately and in a timely manner the first time.
