Heal The Claims Process™ Campaign
Drowning in paperwork? The AMA's "Heal the Claims Process"™ campaign can help. The campaign's goal is to reduce the cost of managing the claims revenue cycle from as much as 14 percent of revenue to just 1 percent.
The focus of the campaign is on helping physician practices streamline their claims process by providing point-of-care pricing and accepting patient payment at the time of service. Access toolkits and archived webinars (below) that walk you through the process.
Read the press release about the 2012 campaign.The campaign has helped your peers—how can it help your practice?
Learn how other physician practices have benefitted from using campaign resources to streamline claims processing—and learn how you can too!
Have questions about the campaign or how you can participate? E-mail us at practicemanagementcenter@ama-assn.org today!
Help heal the claims process, and work towards reducing the cost of claims processing for your practice.
Learn the step-by-step process of using the information from electronic eligibility responses—including the remaining patient deductible—to determine the cost of services for patients and accept patient payment at the time of service .
Access the following archived webinars which further discuss enhanced eligibility request and response transactions, and help your practice learn how to collect payment from patients at the point-of-care. Also, learn how to help your practice learn to implement time-of-service payment as part of your claims process.
- “Electronic eligibility request and response: Much more than ‘Yes, the patient is eligible.”
- “Helping patients understand financial responsibility at the time of service, part one.”
- “Helping patients understand financial responsibility at the time of service, part two: What to do when you encounter bumps in the road”
Streamline your claims process even more! Access resources to help your practice become electronic or an ePractice, by not only effectively using electronic eligibility verification, but also by using electronic claim submission, claim status, prior authorization/referrals, electronic remittance advice and electronic funds transfer.
Access the toolkits and archived webinars on electronic transactions
Show your commitment to claims processing efficiencies. Add your name to the list of those who have pledged to participate in the campaign.
Add your name to this list of forward-looking organizations.
View a listing of the individuals and organizations that have pledged to do their part to eliminate waste from the claims process.Get involved and help spread the word of the campaign to physician practices before and during the month of November, which is the AMA's "Heal that Claim"™ month. If you are a medical association, health insurer or other health care organization, access ready-made campaign promotional materials to use in your own communications to physician practices.
Managing a practice can be complex—and you need a place to turn to when you have questions or want advice. The AMA Practice Efficiency and Management LinkedIn Group is designed to encourage dialogue on a wide variety of issues—from making the most of administrative automation, to contracting strategies, to billing and payment—to help your practice run efficiently. Comment on our posts—or create your own! Ask questions, share your best practices and join the conversations.
Physicians, practice staff, consultants and other health care partners are invited to join this group. If you don’t have a LinkedIn account, you can open one for free here.
The AMA National Health Insurer Report Card has delivered $8 billion in health system savings—a result of reducing medical claim errors. The AMA has worked with insurers to improve the accuracy, efficiency and transparency of their claims processing. As a result, the percentage of claims paid incorrectly by private health insurers has been cut in half since 2011. The National Health Insurer Report Card is the cornerstone of the “Heal the Claims Process”™ campaign. Learn more about how the AMA is engaging health insurers in the campaign.
Sign up for the AMA's free Practice Management Alerts to receive timely updates on new practice management resources and tools to help you implement claims processing efficiencies and other practice improvements. You'll also receive alerts about unfair payer practices and ways to address them.
Join the AMA today at www.ama-assn.org/go/membership or call (800) 262-3211 to be part of the efforts that help shape a better health care future.
