Need to keep up on the major issues and initiatives impacting physicians today? Get a lot of timely education quickly with the AMA’s webinar series. These archived webinars, each between 15-60 minutes long, cover key topics that can help you improve the quality, efficiency and safety of care in your practice. AMA staff, industry leaders and colleagues from around the country with relevant experience and knowledge host our informative, concise webinars.
Navigating the AMA's Practice Management Resources. Take a tour of the new and improved Practice Management Center website to learn about new resources an the site's organization.
Stay current on important physician practice issues with the help of the AMA Practice Management Alerts. This webinar, hosted by PMC staff, provides detailed information about this helpful service.
The AMA’s managed care contracting webinar series empowers physicians to negotiate and conduct business in a way that preserves their rights and maximizes their ability to reach their short- and long-term goals. Webinars take place on the second and fourth Tuesday of every month, through March 2013. On the webinar series Web page, you can register for upcoming webinars, and listen to those that have already been archived.
Why should your practice implement electronic eligibility verification now? New changes in the eligibility request and response transactions and operating rules may be beneficial for your practice. For example, your practice will now receive the patient’s portion of the financial responsibility, including co-payment, co-insurance and patient-specific remaining deductible. This information can help your practice estimate patient costs before treatment decisions are made, price claims, and collect patient deductibles and co-insurance before patients leave the office, rather than waiting weeks or months for the health insurer’s explanation of benefits (EOBs). View this archived webinar to learn how you can use electronic eligibility verification to provide point-of-care pricing to your patients.
Do you want to streamline patient payment---without increasing costs or other headaches? Learn how by viewing this webinar that will show you how to make the most of the information that is available from electronic eligibility verification, to provide point-of-care pricing and collect payment from patients at the time of service, before your patients walk out the door. Making patient payment easier benefits everyone and reduces billing and back-end collection costs. Get started by viewing this archived webinar today!
Are you thinking about starting to accept payment from patients at the time of service but wondering about other physician practices’ experiences? Hear from your peers who’ve been there—and what it’s really like to implement time-of-service payment as part of your claims process. View this archived webinar to learn how you can too!
With the passage of the Affordabke Care Act, physicians now have more opportunities to ensure their Medicare patients receive preventive services. This webinar reviews the Medicare coverage elements and provides guidance on how practices can effectively communicate to patients regarding preventive services.
View this helpful webinar on health information exchanges (HIEs), which was provided by staff from the Health Information and Management Systems Society (HIMSS). This presentation offers a brief overview on HIEs, as well as addresses some of the common issues and concerns being raised by physicians about HIEs, including data ownership, patients consent, and record retention.
Physician practices may be subject to as many as 20 different types of payer audits including federal, state and private payer reviews. "Private payer audits: What you need to know," the first webinar in our audit series, reviews the various types of private payer audits, how to minimize your risk of being audited, what to do if you are audited and what actions to take if the audit results in recovery dollars.
Learn how to navigate audits by Medicare and Medicaid. View, "Medicare and Medicaid audits: What physicians need to know," the second webinar in our audit series, which explains what every physician needs to know about the growing number of physician audits conducted under the Medicare and Medicaid programs. Hosted by a physician advocate and legislative attorney, this webinar covers the different types of auditors employed by the Centers for Medicare & Medicaid Services and describes best practices for physicians who have received a request from one of them. The webinar also includes a forecast of emerging physician audit issues. The slide deck to this webinar is also available.
These webinars discuss how the AMA's "Evaluating and negotiating emerging payment options" how-to manual helps physicians who are considering transitioning from fee-for-service payment to risk-based reimbursement. The webinars cover the nuts and bolts of payment systems based on a physician's ability to stay within a specified population, including shared savings, bundled payments, withholds and risk pools, pay-for-performance, and capitation. The presentation will also describe how the manual outlines in detail the steps physicians will need to take to make these risk-based payment systems work for their practices, and will cover the concepts more commonly associated with health insurance than physician payment, including, "actuarial soundness," "risk adjustment" and "risk mitigation," the mastery of which is necessary to the successful navigation of risk-based contracting and revenue cycle management. For an overview of the manual and how it can help you evaluate, negotiate, and manage budget-based payment systems, including payment bundling, pay-for-performance, withholds and risk pools, capitation and shared savings, please view this 12-minute introductory webinar. The in-depth version of this webinar goes into more detail on each of the manual's chapters, in addition to providing an overview of the manual and its concepts. View the full webinar below.
As part of the Rhode Island Medical Society's (RIMS) Bicentennial year, the AMA and RIMS partnered on a special edition of the AMA's "Heal the Claims Process"™ campaign to help physician practices in Rhode Island become more automated. View this introductory webinar about the campaign to learn about what you can look forward to during the AMA's national "Heal the Claims Process"™ campaign in November. This webinar discusses some of the current inefficiencies in the health care system, and then outlines how the campaign's resources can help you streamline your claims process and save money.
Watch an archived webinar presented by Bob Poiesz , Washington Publishing Company that looks at the benefits and reasons for migration to and use of the second, 5010 version of the HIPAA transactions. While the claims transaction is included, and important, the primary focus of the webinar is on the less used transactions and their positive benefit to revenue cycle management and administrative savings. Issues to consider in your adoption and usage of the standards will be addressed in a non-technical format that concentrates on the business opportunities presented by the standards revisions.
Watch an archived webinar presented by Jackie Griffin, GatewayEDI. Watch this webinar to learn more about how your practice can take advantage of going electronic through the sending and receiving of the claim and claim status transactions. Are you utilizing the claim and claim status transactions to their fullest potential to reduce your time spent on the telephone? Did you know electronic claims can be used for coordinating benefits between payers? Did you know you can receive an electronic update of your claims status - was it received, is it being adjudicated, was it pended as well as other updates?
Watch an archived webinar presented by Priscilla Holland, NACHA, the electronic payments association, to learn more about the electronic funds transfer (EFT) process and how to make EFT work for your practice. In addition to faster payments and decreased processing costs, what other benefits does using the EFT transaction offer physician practices? How can your practice partner with your bank to begin using the EFT transaction?
Watch an archived webinar presented by Don St. Jacques, Jopari Solutions, Inc., to learn how to automate your workers’ compensation claims process. The workers’ compensation industry has been moving towards electronic billing technology, including alignment with the HIPAA electronic health care transaction standards. How can you evaluate your practice’s situation and begin automating your workers’ compensation claims process? What are the key elements for successful electronic billing (or eBilling), submission and payment for workers’ compensation claims? View this webinar to learn five easy steps to get started using workers’ compensation eBilling today.
Watch an archived webinar presented by Lisa Miller, XeoHealth, to learn more about acknowledgement transactions that let you answer the question, “Do you know where your claim is?” Too often today, staff sends claims and is told by the payer they never were received. Come learn how each of the 3 key Acknowledgement transactions work together to let you know whether the entity you transmitted to was able to receive your claims, whether your claims met basic requirements, and whether your claims were able to be accepted by the adjudication system. Using the feedback from these transactions should let you confirm that the claims you sent were all accounted for up to the point of adjudication, without ever having to pick up the phone.
Physicians are regularly solicited to participate in preferred networks (PPNs) via participating provider agreements. But how does a physician know if the agreement is beneficial for the practice? In today's market of rental networks, it is imperative to understand which organizations physicians are contracting with and what the agreements should contain. View the webinar, "Eliminating unfair discounts" to learn how preferred provider networks work, what the difference is between a primary and secondary provider network and what should be contained in an agreement. This webinar also provides an update on the AMA's related legislative activities.You can learn more with the AMA and the American Association of Preferred Provider Organization (AAPPO) toolkit, "Physician and other health care provider contracting toolkit."
If your practice receives electronic remittance advice (ERA), the AMA's Claims Workflow Assistant (CWA) is a free tool to help you secure accurate payment from health insurers for inappropriately denied claims. Learn how to use the CWA so you can look up the numbers payers place on the remittance advice to explain how the claim was processed and determine what those numbers mean. Then, you can follow the steps provided to maximize your recovery. The Claims Workflow Assistant also provides numerous template appeal letters that AMA members can easily modify to use in their practices.
The AMA’s Practice Management Center has recorded a brief, instructive webinar, “Definitions and use of Modifier 25,” to help you correctly and confidently record the performance of procedures and services. AMA experts Marie Mindeman, of CPT Coding and Regulatory Affairs, and Danielle Pavloski, of CPT Education and Information Services, walk you through the proper and improper uses of Modifier 25. The approximately 20-minute webinar includes a checklist to evaluate the appropriate use of the modifier as well as answers to the most common questions about this important topic.
The AMA's Practice Management Center has recorded a brief, instructive webinar, "Definitions and use of Modifier 59," to help you correctly and confidently record the performance of procedures and services. AMA experts Marie Mindeman, of CPT Coding and Regulatory Affairs, and Danielle Pavloski, of CPT Education and Information Services, walk you through the proper and improper used of Modifier 59. The approximately 20-minute webinar includes a checklist to evaluate the appropriate use of the modifier as well as answers to the most common questions about this important topic.
See how insurers and payers performed in areas that will have a positive impact on improving the claims process in the 2012 NHIRC. This webinar provides an overview of the past year’s performance—insurer improvements and continued challenges—and explains what the results mean to physician practices now and in the future.
Physicians who provide out-of-network services need to protect their practice and patients from unfair payment reductions. Learn more about the FAIR Health database, and how it can help you in dealing with health insurers and developing a defensible fee schedule.
Profiling affects the way that consumers choose their physicians, and, therefore, the success of your practice. Understanding insurer profiling methodologies and how they can impact your practice is necessary to your continued success. This insightful webinar is full of information valuable to any physician contracting with a third-party payer.
Speak up against unfair treatment by an insurer or payer. This webinar reviews the resources available to you should you need to make a complaint.
Be educated and ready for the transition to ICD-10 and 5010 transactions and coding standards. This webinar offers a step-by-step path to compliance.
Do your part to streamline the claims process. This webinar provides details on the Heal the Claims ProcessTM campaign’s focus on reducing the administrative burden of ensuring the accurate payment of claims. All parties involved—physicians, payers, employers and patients—can do their part make the claims process more efficient and less costly.
Automation of certain practice operations and claims processes may require an upgrade to your Practice Management System This webinar discusses issues related to practice automation and provides an overview of the toolkit developed by the AMA and the Medical Group Management Association to inform your selection of a practice management system.