Illness, fear, low literacy, foreign languages and cultures, and many other factors can make it difficult for your staff to communicate with patients.
The American Medical Association (AMA) Ethical Force Program® toolkit provides all the information and resources you need to assess how effectively your organization communicates with a diverse patient population. With a focus on communication across cultures, languages and health literacy levels, this toolkit can help you:
- Complete an organization-wide assessment.
- Identify opportunities for improvement.
- Target resources exactly where they’re needed.
- Meet federal and accreditation standards.
To learn more, call the AMA Ethical Force Program hotline (312) 464-5260.
Last updated:Feb 08, 2008
Content provided by: Institute for Ethics
Content provided by: Institute for Ethics
