Thursday, Nov. 8, 2007
Doctors Back-to-School Program (DBTS)
8:30 a.m. 11:00 a.m.
Mililani Middle School
(Just Outside of Waikiki, HI)
DBTS is a program that aims to raise awareness of the need for more minority physicians and to encourage children from underrepresented minority groups to look at medicine as a career option. Help inspire a child toward a career in medicine. Please contact Wilda Knox at wilda.knox@ama-assn.org or Travis Gayles at tgayles@uiuc.edu if you would like to participate.
Improving Patient Safety through Medication Reconciliation
12:30 p.m. 2:00 p.m. (1.5 AMA PRA Category 1 Credits™)
Room 311, Convention Center
Faculty:
Eric Alper, MD, Associate Professor,
University of Massachusetts Medical School, Worcester
Medication reconciliationthe process of comparing a patients medication orders with all of the medications he or she has been takingcan be challenging. Lack of patient knowledge regarding medication details, multiple care providers, multiple sources obtaining different medication lists for the same patient as well as new Joint Commission requirements contribute to the difficulty. Hospitals are finding it challenging to determine the best method to manage patient medications and thereby improve patient safety.
Some experts believe that to improve patient safety, medication reconciliation should involve three steps: (1) verification, which involves collecting a complete and accurate list of the patients medication history and other medication information; (2) clarification, for ensuring that medication and dosages are appropriate for the patient; and (3) reconciliation, which involves resolving any discrepancies and documenting changes and new orders.
After this session, participants will be able to:
- Apply the concepts of medication reconciliation to the admission process in a pilot population.
- Reduce unreconciled medications at the admission process.
- Measure the process of medication reconciliation.
- Develop a plan for spread of reconciliation to other transition points, including transfer and discharge.
Investigating Health Information Transformation:
Strategies for Successful EHR Selection and Implementation
2:15 p.m. 3:45 p.m. (1.5 AMA PRA Category 1 Credits™)
Room 311, Convention Center
Faculty:
Stephen R. Levinson, MD
Facing the current national enthusiasm for electronic health records (EHRs), physicians pose questions ranging from, Should I get an EHR? or Which one should I get? to How do I know what questions I should ask? and How do I know it will work well for me?
The need to successfully address these questions from the physicians perspective requires us to focus on one of the EHRs critical components, the medical history and physical, and how this feature affects physicians and the process of providing patient care. While this particular medical record feature is most often overlooked in technical reviews, vendor presentations and summaries of information technology benefits, it is of paramount importance for physicians, and it is the cornerstone for the potential success of EHRs in promoting quality patient care.
After this session, participants will be able to:
- Help physicians identify their individual electronic record requirements.
- Analyze the strengths and possible pitfalls of current electronic H&P designs and functionality, plus potential remedies for identified problems.
- Provide measures and benchmarks for evaluating a systems ability to meet medical practice needs for quality care, compliance, usability, efficiency, data integrity and productivity.
- Provide a protocol and assess the realistic manpower needs for EHR transformation.
Economic Credentialing: What Medical Staff Leaders Need to Know
4:00 p.m. 5:30 p.m. (1.5 AMA PRA Category 1 Credits™)
Room 311, Convention Center
Faculty:
Mark Rust, JD, Managing Partner, Barnes & Thornburg
Leonard Nelson, JD, AMA
The hospital response to physician groups developing revenue-enhancing ancillary lines of service has ranged dramatically, from offers to form joint ventures to threats to limit or revoke medical staff privileges under conflict-of-interest or economic credentialing policies. This session will examine regulatory issues involved in economic credentialing including the Office of the Inspector General oversight under the anti-kickback statute, antitrust law considerations and the Joint Commissions requirements.
After this session, participants will be able to:
- Implement strategies to address the potential implementation of economic credentialing.
- Explain legal issues involving economic credentialing policies.
- Access physician/hospital rights and remedies and develop other methods for addressing physician/hospital disputes.
The Ins and Outs of Effective Networking
6:00 p.m. 7:00 p.m.
Room 313 A-C, Convention Center
Kick off the conference right! Come learn techniques for meeting new people and enriching your professional relationships.
Convention Committee Orientation
6:00 p.m. 7:00 p.m.
Room 309, Convention Center
Get caught up on the ins and outs of the convention committees at this orientation session for committee members.
Chapter and State Leadership Caucus
6:30 p.m. 8:00 p.m.
Room 307 A&B, Convention Center
Meet with state and chapter leaders to discuss issues important to building a strong organization.
International Experiences Avenues for Funding
7:00 p.m. 8:00 p.m.
Room 313 A-C, Convention Center
Find out how medical students are making international connections and funding their trips.
First-time Conference Attendee Orientation
7:00 p.m. 8:00 p.m.
Room 309, Convention Center
Come find out what to expect and how to get the most out of your first national AMA conference!
Contract Negotiation
8:00 p.m. 9:00 p.m.
Rainbow Suite, Hilton Hawaiian Village
Speaker:
Catherine Hanson, JD, Vice President, AMA Private Sector Advocacy
Ever thought of moonlighting? How about getting a real job after residency? We promise youll be glad you came to this session.
AMA Sections and Special Groups Welcome Reception
9:00 p.m. 11:00 p.m.
Tapa Ballroom 1-2, Hilton Hawaiian Village
Come meet with fellow colleagues over light hors doeuvres and beverages.
Friday, Nov. 9, 2007
Introduction to Parliamentary Procedures
7:00 a.m. 8:00 a.m.
Room 316 B, Convention Center
Hosted by:
Kristie Appelgren, MSS Speaker
Learn how to take business to the Assembly.
Alternative Practice Settings
9:30 a.m.
Room 312, Convention Center
Speakers:
Joseph Heyman, MD
Steven Stack, MD
Lynne Nowak, MD
Will you work in a solo, group or hospitalist practice? Do you know what each of these is and imply? Come hear from experienced physicians in each of these settings and learn!
Public Health Program Hawaiian Style
10:30 a.m. 11:30 a.m.
Room 316 C, Convention Center
Hosted by:
Jay Maddock, PhD, Director, Office of Public Health Studies,
University of Hawaii at Manoa
Join us for a discussion on how Hawaiians used their tobacco settlement money to fund public health initiatives and outreach programs.
Chapter Membership and Recruitment
10:30 a.m. 11:30 a.m.
Room 315, Convention Center
Enhancing your chapter through year round recruitment and bridging the member involvement gap between the basic science and clinic years of medical school.
CIGs and NSPs
11:30 a.m. 12:30 p.m.
Room 315, Convention Center
Find out how to successfully apply for a Chapter Involvement Grant to fund your chapter activities and how to propose a new National Service Project for 2008-2010.
Effecting Change and Having an Impact on the Legislative Process
11:30 a.m. 12:30 p.m.
Room 316 C, Convention Center
Gary F. Krieger, MD Memorial Luncheon and Program
The Future of Health Care: The Quest for Value for All Americans
12:00 p.m. 1:30 p.m. (1 AMA PRA Category 1 Credits™)
Room 323, Convention Center
Faculty:
Ian Morrison, PhD, Author, Consultant, Futurist
As the nations health care system continues to struggle in its search for affordable solutions that deliver value, health care costs are rising and the burden is increasingly being shifted to consumers. The growing uninsured and rising costs for payers and providers alike; large-scale vertical integration in health care not taking place; the consolidation of health plans, hospital systems and physician groups; the roller coaster of change in reimbursement and medical technology the industry is facing many pressures and looking for a new direction and vision.
This presentation will focus on the political, economic and strategic context of change in health care and will examine how the various actors are preparing for the future. It will address the quest for value in health care by health plans, public and private payers, and consumers, as well as how health care providers may respond. In discussing the quest for value in health care, the session will also identify leadership opportunities and provide strategic insights on how organizations and individuals can flourish in the new millennium in health care.
After this session, participants will be able to:
- Discuss the fundamental driving forces affecting value in health care.
- Define value and explore the trends in its component parts: cost, access, quality and security of benefits.
- Describe future scenarios for health care and the implications for all health care stakeholders, including hospitals, physicians and local communities.
C. Clayton Griffin, MD Memorial YPS Assembly Luncheon
Administrative Simplification Automation of the Physician Practice
12:00 p.m. - 1:30 p.m.
Room 317 A&B, Convention Center
Speakers:
Mark Rieger, CEO, NHXS
Tammy Banks, Manager, Practice Management Center, AMA
The session outlines current AMA efforts to shine a spotlight on the urgent need to focus on administrative simplification efforts by reducing the burden of manual processes currently required in the physician practice claims management revenue cycle versus the controversial cost containment efforts that are underway by health plan insurers. The AMA encourages the adoption of real-time health plan insurer patient eligibility and payment verification systems along with the reduction of the manual processes in the physician practices claim management revenue cycle throughout the industry. Currently, several health plan insurers are performing varying forms of real-time auto-adjudication pilot tests. These pilot tests are raising physicians reservations concerning the effect on practice workflow, patient financial responsibility estimations, and cost-effectiveness, along with the uncertainty as to if real-time auto-adjudication will lead to an increase in the already burdensome health plan insurer retrospective audits, as well as an increase in physician practices appeals due to inappropriately paid claims (due to bundled procedures). This session will outline the benefits and pitfalls to look out for when real-time claims adjudication promises come to town.
Educational Implications of the Medical Home Concept
1:00 p.m. 3:30 p.m.
Tapa 3 Ballroom, Hilton Hawaiian Village
Panelists:
Richard Pan, MD, Chair, AMA Council on Medical Education and Interim Director, Pediatrics Residency Program, University of California, Davis
Norman B. Kahn Jr., MD, Vice President, Science and Education, American Academy of Family Physicians
Christine Kelso, MD, Assistant Professor of Medicine, University of California, San Diego
The AMA Council on Medical Education will host a panel presentation and group discussion on opportunities and challenges for "Medical education in the medical home."
How to Start-up or Improve your Own MSS State Lobby Day
2:30 p.m. 3:30 p.m.
Room 316 B, Convention Center
Careers in Service: Minority Health and Health Disparities
2:30 p.m. 3:30 p.m.
Room 316 C, Convention Center
Experienced providers talk about outreach to local populations.
AMA Plan to Cover the Uninsured
2:30pm 3:30pm
Room 313 A-C, Convention Center
Its our No. 1 priority so whats the plan? Get the lowdown!
The Role of the Physician Consortium for Performance Improvement®
3:00 p.m. 4:30 p.m. (1.5 AMA PRA Category 1 Credits™)
Room 311, Convention Center
Faculty:
Carl A. Sirio, MD, Consortium Advisory Committee
To ensure that all components of the medical profession have a voice in national forums seeking to evaluate the quality of patient care, the AMA convened the Physician Consortium for Performance Improvement, a group of clinical and methodological experts, to provide both evidence-based clinical performance measures and outcomes reporting tools for physicians. The consortiums goals include (1) improving patient health and safety by identifying and developing evidence-based clinical performance measures that enhance quality of patient care and that foster accountability; (2) promoting the implementation of effective and relevant clinical performance improvement activities; and (3) advancing the science of clinical performance measurement and improvement.
After this session, participants will be able to:
- Explain the process used by the consortium to develop evidence-based performance measures.
- Explain the types of testing proposed for performance measures and the consortiums plans for measure testing.
- Explain how the consortium views the evidence on which performance measures are based.
- Review and discuss the measures available from the consortium and how to use them.
The Word from DC
3:30 p.m. 4:30 p.m.
Room 313 A-C, Convention Center
Hosted by:
Kunal Mitra, Government Relations Advocacy Fellow
S-CHIP, student debt issues, and more from a student perspective.
USMLE Focus Groups
3:30 p. m. 4:30 p.m.
Room 315, Convention Center
Come join a discussion on the restructuring of the USMLE system, lead by the MSS NBME liaison and CEIP representative.
Retail Clinics: Friend or Foe?
3:30 p.m. 4:30 p.m.
Room 316 B, Convention Center
Join us for an overview of this hot topic in health care and a discussion of how these clinics are likely to impact patient care.
Summer Opportunities
3:30 p.m. 4:30 p.m.
Room 316 C, Convention Center
Dont know what to do with that last summer? Come to this session for some great ideas!
AMA-MAC Caucus
4:00 p.m. 5:30 p.m.
Kahili 2, Hilton Hawaiian Village
The program will feature AMA President, Ronald M. Davis, MD and National Medical Association Past President, Sandra Gadson, MD, co-Chairs of the Commission to End Health Care Disparities. Drs. Davis and Gadson will discuss important issues impacting the health of minority communities and current strategies for addressing them for the benefit of the entire population.
The Pharmaceutical Industry, Medical Students, and Physicians in Training: Defining the Relationship
4:30pm 5:30pm
Room 316 B, Convention Center
What do you think? Come to this roundtable for a frank discussion of all perspectives.
Medical Education Issues Update
4:30 p.m. 5:30 p.m.
Room 313 A-C, Convention Center
Topics will include the clinical skills exam, student liability insurance, tuition costs, and medical curriculum.
Woman Leaders in Organized Medicine Panel
4:30pm 5:30pm
Room 316 C, Convention Center
Panelists:
Nancy Dickey, MD, President, Texas A&M Health Science Center
Ardis D. Nielsen, MD, PhD, Trustee, AMA
Nancy H. Nielsen, MD, PhD, President-Elect, AMA
Rebecca J. Patchin, MD, Trustee, AMA
Samantha L. Rosman, MD, Trustee, AMA
Erin Tracy, MD, Chair, AMA Women Physicians Congress
Come listen to prominent women in medicine discuss what women have overcome and the future, as well as tips for success.
Welcome Aloha Reception
5:30 p.m. 7:00 p.m.
Lagoon Green, Hilton Hawaiian Village
(Outside Event)
Hosted by:
AMA Women Physicians Congress (WPC)
Please join the WPC, members of the Sections and Special Groups, and HOD colleagues at this opening night welcome reception to recognize physician role models highlighted through the Physician Mentor Recognition Program.
4th Annual RFS / 5th Annual MSS Research Poster Symposium
7:00 p.m. 9:00 p.m.
Hall III, Convention Center
(Lobby Level)
Presented by:
MSS Committee on Scientific Issues
Sponsored by:
Pfizer Medical Humanities Initiative
Ever thought about a career in research? Come listen to a panel discussion on Medical Careers in Research followed by a reception and viewing of research poster displays.
Saturday, Nov. 10, 2007
Advanced Parliamentary Procedures
7:00 a.m. 8:00 a.m.
Room 310, Convention Center
Now that you know the basics, learn how to use parliamentary procedures to your advantage.
Washington update
8:00 a.m. 8:30 a.m.
Room 311, Convention Center
Faculty:
Richard Deem, Senior Vice President, AMA
The AMA is aggressively involved in advocacy efforts related to the most vital issues in medicine today. Whether lobbying key members of Congress, advising top officials of the administration or giving leading health care groups perspective on quality issues, the AMA supports the interests of physicians and their patients. This session will discuss the AMAs progress in pursuing its 2007 agenda.
After this session, participants will be able to:
- Describe the political landscape and its effect on AMA advocacy efforts.
- Identify the AMAs legislative priorities and national efforts to improve the quality of health care.
- Initiate contact with their legislators and advocate the AMAs position on current issues.
Renee R. Jenkins, MD, FAAP
President-Elect of the American Academy of Pediatrics
8:30am 9:30am
Room 313 A-C, Convention Center
Come listen to Dr. Jenkins speak on the importance of serving as a patient advocate both within the clinical setting and the political arena.
Updates on AMAs Initiative to Transform Medical Education (ITME) and Innovative Strategies for Transforming the Education of Physicians (iSTEP)
8:30 a.m. 9:30 a.m. (1 AMA PRA Category 1 Credits™)
Room 321 A-B, Convention Center
Physician and Patient Advocacy:
Keys to the Successful Implementation of the New Joint Commission Medical Staff Bylaws Standard MS.1.20
8:30 a.m. 9:30 a.m. (1 AMA PRA Category 1 Credits™)
Room 311, Convention Center
Faculty:
Elizabeth A. Snelson, Esq, Legal Counsel for the Medical Staff
Stephen T. House, MD, Chair, AMA-OMSS Governing Council
Major revisions to the Joint Commission Medical Staff Bylaws Standard MS.1.20 were recently adopted by the Joint Commission with compliance required by July 2009. These requirements will necessitate revisions to the medical staff bylaws of most hospitals. Understanding the requirements and the suggested processes and approach for compliance is critical to preserving medical staff self-governance and a physicians ability to practice in the hospital. Attendees of this session will receive model bylaws language to assist with implementation in their community.
After this session, participants will be able to:
- Inform delegates, alternate delegates and other physician leaders of the content and significance of the revised Joint Commission Medical Staff Bylaws Standard MS.1.20 as it relates to protecting medical staff self-governance, and the need to update their medical staff bylaws to comply.
- Help physicians recognize the potential consequences of various approaches to reviewing and updating their bylaws and understand the pros and cons of alternate methods to bring their medical staff bylaws into compliance.
- Explain model bylaws designed to help medical staffs and hospitals meet the new medical staff bylaws standard.
Innovative Approaches in Medical Education
9:30 a.m. 10:15 a.m. (0.75 AMA PRA Category 1 Credits™)
Room 321 A-B, Convention Center
Headliner Ethical Issues
10:00 a.m. 11:00 a.m.
Room 310, Convention Center
Discuss recent controversies with other students and experts in the field.
Complementary and Alternative Medicines and Your Practice
11:00 a.m. 11:45am
Room 312, Convention Center
Speaker:
Inam ur Rahman, MD
Whether you think they are great or not, your patients use them and you need to know how it affects them and your practice. We have tapped into some terrific resources here in Hawaii just for you!
All About Student-run Clinics in 60 Minutes or Less!
11:00 a.m. 12:00 p.m.
Room 310, Convention Center
Interactive session about starting and maintaining a student-run clinic.
Resolution Writing Workshop with the HCC
12:00 p.m. 1:00 p.m.
Room 308 AB, Convention Center
Inspired to write your own resolution? This is the place for you!
Electronic Core Disaster Life Support™ (eCDLS™) for Medical Students
12:00 p.m. 2:00 p.m.
Room 310, Convention Center
(Lunch Provided)
Presented by:
The AMA Center for Public Health Preparedness and Disaster Response
Participation requires taking a 4-hour online course offered free of charge prior to the session.
The online course is limited to the first 50 students. You will receive an eCDLS course manual, the AMA Responding to Public Health Emergencies virtual library CD-ROM, as well as some other giveaway items.
Interested? Contact Suraj Madoori at (312) 464-4074 or ecdispilot@ama-assn.org for login instructions.
Resident Intimidation
1:00 p.m. 2:45 p.m. (1.75 AMA PRA Category 1 Credits™)
Room 321 A&B, Convention Center
Are you able to speak freely about issues and problems in your program without fear of intimidation or retaliation? Join us in this open forum to discuss how this issue affects resident and fellow physicians.
Testimony Writing
1:00 p.m. 3:00 p.m.
Room 308 AB, Convention Center
If you have helped write or advocate for a resolution the MSS is forwarding to the Big House, come help the MSS write testimony and advance our advocacy agenda!
Residency Panel
1:00 p.m. 3:00 p.m.
Room 313 A-C, Convention Center
A panel of residents and fellows will answer your questions about the match, interviewing for residency, and more!
Excellence in Mentoring
What has a career challenge taught you about success? What mentor qualities would you like to emulate in your own life? How are you passing it on?
6:00 p.m. 7:30 p.m.
Honolulu 2-3, Hilton Hawaiian Village
Join our panel of mentors/mentees identified through the WPC Physician Mentor Recognition Program Drs. Valerie Pronio-Stelluto, Ada Stewart, Regina Benjamin, JoEllyn Ryall, Nada Stotland, and Maya Babu for a lively discussion of excellence in mentoring. Then stick around for the Caucus business program and to meet and greet colleagues.
Sunday, Nov. 11, 2007
Health Reformation: States Take the Lead!
1:00 p.m. 3:00 p.m. (2 AMA PRA Category 1 Credits™)
Room 313 A, Convention Center
Lead by:
Kim Belshe, Secretary, California Health and Human Services Agency
Jon M. Kingsdale, Exec Dir, The Commonwealth (Massachusetts) Health Insurance Connector Authority
Robert E. McAfee, MD, Chair, Board of Directors, Dirigo (Maine) Health Agency
Linda J. Rasmussen, MD, Immed Past Pres, Hawaii Medical Association
The program will feature four states that have taken the lead in health care reform and will focus on the challenges, accomplishments, and lessons learned in striving to achieve desired objectives.
Monday, Nov. 12, 2007
Litigation Center
8:00 a.m. 9:30 a.m.
Room 315, Hawaii Convention Center
The AMA Litigation Center will hold an open meeting to discuss current developments in several significant lawsuits affecting physicians and patients.
Physician and Patient Advocacy:
Keys to the Successful Implementation of the New Joint Commission Medical Staff Bylaws Standard MS.1.20
8:00 a.m. 9:30 a.m. (1.5 AMA PRA Category 1 Credits™)
Room 314, Convention Center
Faculty:
Elizabeth A. Snelson, Esq, Legal Counsel for the Medical Staff
Stephen T. House, MD, Chair, AMA-OMSS Governing Council
Major revisions to the Joint Commission Medical Staff Bylaws Standard MS.1.20 were recently adopted by the Joint Commission with compliance required by July 2009. These requirements will necessitate revisions to the medical staff bylaws of most hospitals. Understanding the requirements and the suggested processes and approach for compliance is critical to preserving medical staff self-governance and a physicians ability to practice in the hospital. Attendees of this session will receive model bylaws language to assist with implementation in their community.
After this session, participants will be able to:
- Inform delegates, alternate delegates and other physician leaders of the content and significance of the revised Joint Commission Medical Staff Bylaws Standard MS.1.20 as it relates to protecting medical staff self-governance, and the need to update their medical staff bylaws to comply.
- Help physicians recognize the potential consequences of various approaches to reviewing and updating their bylaws and understand the pros and cons of alternate methods to bring their medical staff bylaws into compliance.
- Explain model bylaws designed to help medical staffs and hospitals meet the new medical staff bylaws standard.
Council on Legislation Open Forum
8:00 a.m. 9:30 a.m.
Room 317B Hawaii Convention Center
The AMA Council on Legislations objective for the forum is to provide an opportunity for physician members to hear first hand from the Council about major legislative issues, and to provide a summary of items the Council has worked on, including AMA-HOD items, bills drafted and legislation reviewed. The forum is intended to engage AMA members and elicit feedback, comments, and questions on federal legislation relating to the major components of the AMA's advocacy agenda.
Center for Public Health Preparedness and Disaster Response (CPHPDR)
9:30 a.m. 11:00 a.m. (4 AMA PRA Category 1 Credits)
Room 312, Hawaii Convention Center
The CPHPDR invites delegates to participate in an educational session using a pandemic influenza scenario, this session will allow participants to apply information learned to a real-life public health emergency. Information also will be provided on the status and future plans for the National Disaster Life Support program.
In preparation for this educational session, the CPHPDR invites all interested delegates to take the newly released Electronic Core Disaster Life Support (eCDLS) course. The four-hour online course was developed with funding from the Department of Homeland Security and is offered at no charge. While completion of eCDLS is recommended, it is not essential for participation in the educational session.
If you are interested in taking the eCDLS course, please contact Suraj Madoori at (312) 464-4074 or ecdlspilot@ama-assn.org for login instructions.
Administrative Simplification: The Automation of the Physician Practice
9:30 a.m. 11:00 a.m.
Room 313B, Hawaii Convention Center
Speakers:
Mark Rieger, Chief Executive Officer, National Health Exchange Services
Tammy Banks, Manager, the AMA Practice Management Center
This session will outline the controversial cost-containment efforts that are currently under way by health plan insurers as well as the AMA's ideas for helping simplify and reduce the burden that manual processing places on the physician practice's claims management revenue cycle. This session will also give a clear outline of the benefits and pitfalls to look out for when real-time claims adjudication promises come to town.
Council on Ethical and Judicial Affairs Open Forum
9:30 a.m. 11:00 a.m. (1.5 AMA PRA Category 1 Credits™)
Room 310, Convention Center
In conformity with Resolution 14 (I-94), which requires the Council on Ethical and Judicial Affairs to conduct an Open Forum at all future meetings for the purpose of discussing pending ethical opinion issues, this forum is open to all attendees.
Open Forum attendees are invited to introduce issues that may warrant attention from the AMA Council on Ethical and Judicial Affairs and inclusion in the AMA Code of Medical Ethics. The Council also welcomes the opportunity to receive input regarding the following topics:
- Ethics of physicians as related to access to care
- Ethical issues surrounding physicians relationships with sports teams
Visit www.ama-assn.org/go/ceja where the full agenda for the Open Forum is available online. It provides additional information, as well as instructions on how to submit testimony electronically. Written testimony submitted to the Council will be given the same consideration as oral testimony.
Communicating Effectively
9:30 a.m. 11:30 a.m.
Board Room A, Convention Center
Presented by
Mike Lynch, Vice President, AMA Advocacy Communications
Attendees will have the opportunity to both hear and participate in this interactive session aimed at enhancing their communication skills.
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